Privacy Policy
This Privacy Policy explains how ChimneyTrust, operated by ALG Services LLC, collects, uses, shares, protects, and retains information submitted through this website and in connection with service requests.
Last updated: September 22, 2026
Information we collect
When you submit a Service Request or otherwise contact ChimneyTrust, we may collect the information you provide, including your name, phone number, email address, property address, service information, brand or model information, descriptions of the issue or requested work, uploaded photos, and preferred contact method. We may also collect information generated through address and location services, such as a standardized or formatted address, city, county, state, ZIP code, geographic coordinates, address-verification status, and service-area classification.
How we use it
We may use this information to respond to requests; communicate with customers; schedule visits; evaluate service needs; prepare recommendations, proposals, or estimates; provide requested services; maintain business and service records; prevent fraud, misuse, and security incidents; and operate, maintain, and improve the website and related business operations.
Service providers and sharing
ChimneyTrust does not sell customer personal information. Information may be processed by service providers that support website hosting, online forms, email delivery, file storage, analytics, mapping and address services, security, and other business operations. We may also disclose information when reasonably necessary to comply with applicable law, protect rights or property, investigate fraud or security concerns, or support a business transaction, subject to applicable legal requirements.
Information safeguards
ChimneyTrust uses reasonable administrative, technical, and organizational safeguards intended to protect submitted information against unauthorized access, loss, misuse, or alteration. However, no electronic transmission or storage method is completely secure, and ChimneyTrust cannot guarantee absolute security.
Retention and your choices
You may contact ChimneyTrust to request correction or deletion of personal information you submitted. Requests will be reviewed and handled as reasonably appropriate and as required by applicable law. ChimneyTrust may retain information that is reasonably necessary for business operations or for legal, accounting, warranty, dispute-resolution, fraud-prevention, recordkeeping, or compliance purposes. A deletion request therefore may not result in the deletion of every record.
Contact us
For privacy-related questions or requests, contact ChimneyTrust at office@chimneytrust.com or (214) 646-8459.